My subscription is tied to my login rather than my organization

When I signed up for a Travis annual subscription using the link at the top of Travis indicating that I should select a plan the subscription was tied to my login rather than my organization. Now my projects don’t build and I’ve payed over $700. Why would my login rather than the organization holding the only repos I’m building be the default? Why wouldn’t the link at the top of the page go to the organization plan instead? I had no active repos building on Travis for my GitHub account.

Hi @wilsotc,

Can I get a screenshot?