All organizations disappeared; syncing account hangs indefinitely

I was recently added to a new GitHub org, and it wasn’t showing up in my list of orgs on Travis CI. I clicked the “Sync account” button, and all my orgs disappeared. I have since tried clicking the “Sync account” button several times in the past week, but my orgs do not appear and I basically cannot manage builds at all.

Is there a recommended solution for this issue? I’ve seen others have this issue on the forum in the last year, and it appears it requires manual intervention from Travis CI support. I have yet to try removing and re-adding the GitHub integration from my GitHub account, but I fear this may be a destructive action so haven’t done it yet.


Clear relevant cookies and try again.

Awesome, that did the trick! Thank you @BanzaiMan!

1 Like
Imprint