Travis doesn't evaluate tests for specific user

Hello there,
for some reasons (seems like a bug) PRs that are opened by specific user do not trigger builds on Travis, while PRs from other users work just fine. What could be a reason for this strange behaviour?
Link to PRs:
trigger: https://github.com/js-tasks-ru/nodejs-20190520_georgy/pull/4
do not trigger: https://github.com/js-tasks-ru/nodejs-20190520_georgy/pull/3

same repo, same configuration…

https://travis-ci.org/js-tasks-ru/nodejs-20190520_georgy/requests explains why. Please have this user send email to support@travis-ci.com so we can take a look further. Thanks.

@BanzaiMan thanks a lot! didn’t know about this page before, and I have asked user to send email to support.

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