In the course of a few months we noticed that quite often, while ARMv8 and System Z jobs run from the queue normally, PPC64 have longer starting times, and is quite often stuck in the infinite loop “Job received → Queued”.
See, for example Travis CI - Test and Deploy with Confidence
Then, after a long period of time, it silently fails because of the timeout. It happened multiple times, the last time - yesterday.
Moreover, while some of such jobs can be restarted later when the problematic period ends, some always fail, no matter how often you restart. Like this one: Travis CI - Test and Deploy with Confidence
It shows me “Automatic restarts limited: Please try restarting this job later or contact firstname.lastname@example.org.” every time on such jobs.
Could you please address this problem? The last time I contacted support there was no answer from them at all, and we have a paid plan for two parallel jobs!
Notably, despite many reports from us when such incidents happened for a period of at least a day, or other reports on this forum, the Travis CI Status page is always green, as if nothing happened.