Multi-arch builds are not working anymore

Environments Multi CPU Architecture
1

Since a couple of weeks, s390x, ppc64le and arm64 builds stopped working for me, e.g. on https://app.travis-ci.com/github/huth/qemu - I only get the error message:

Builds have been temporarily disabled for public repositories due to a negative credit balance. Please go to the Plan page to replenish your credit balance or alter your Consume paid credits for OSS setting.

However, according to the docs, e.g. https://docs.travis-ci.com/user/multi-cpu-architectures/#partner-queue-solution , the non-x86 builds should be still free of charge. So why is this not working anymore? Can this somehow be enabled again?

2

Is anybody else experiencing the same problem, or is it just me?

3

In case anybody else runs into this problem: I’ve got it sorted by writing a mail to the Travis support team (big thanks to them for the quick help!)