I’ve been getting the error “You exceeded the number of users allowed for your plan. Please switch to a bigger plan”, so I moved from the free plan to the $69 plan. Still getting the error. I don’t understand - I thought this plan had unlimited users, and there’s only one user triggering builds!
What do I need to do to fix this?
In the build requests I see “Could not authorize build request for silver-curve/displaysure-dashboard”
My .travis.yml is
---
language: node_js
node_js:
- "10"
dist: xenial
addons:
chrome: stable
cache:
directories:
- $HOME/.npm
env:
global:
# See https://git.io/vdao3 for details.
- JOBS=1
branches:
only:
- /.*/ # all
script:
- npm test
“We are unable to start your build at this time. You exceeded the number of users allowed for your plan. Please review your plan details and follow the steps to resolution.”
this issue is not resolved at all, i have tried both a free trial and even upgrading to a paid account and face the same issue despite being the only user
Facing the same issue. The worst part of it all is that I haven’t even run any builds yet or attached any user or even used my 100000 credits and it started showing me this error, just after confirming my credit card details. Please I use the name of whatever you believe in to assist me with this error. I am on a deadline. Thanks in advance.
