Exceeded user count - unlimited?

I’ve been getting the error “You exceeded the number of users allowed for your plan. Please switch to a bigger plan”, so I moved from the free plan to the $69 plan. Still getting the error. I don’t understand - I thought this plan had unlimited users, and there’s only one user triggering builds!

What do I need to do to fix this?

In the build requests I see “Could not authorize build request for silver-curve/displaysure-dashboard”

My .travis.yml is

---
language: node_js
node_js:
  - "10"

dist: xenial

addons:
  chrome: stable

cache:
  directories:
    - $HOME/.npm

env:
  global:
    # See https://git.io/vdao3 for details.
    - JOBS=1

branches:
  only:
  - /.*/ # all

script:
  - npm test

Hey @BryanCrotaz,

Is this still happening?

Yes. Just tried again:

Hey @BryanCrotaz,

Did you solve this issue? I have the same problem and I’m the only user who is triggering builds.

Solution was to tweet about it. Fixed in under two hours with no message from them.

Bryan Crotaz
Silver Curve

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