hugovk
November 10, 2020, 11:16am
1
I’m confused: are Free Plan credits replenished monthly or not?
My account says I’m on the Free plan and “Please note that your Credit balance will be replenished monthly.”
But clicking “Change plan”, the “?” for the Free plan shows “Free Plan is trial plan. The credits will be not replenished.” (sic)
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hugovk
November 16, 2020, 7:37pm
2
I’m now out of credits and cannot test open source on Travis CI. Not my own projects, and not forks of other projects.
My account says I need to go to the Plan page to replenish credits:
But the Plan page says credits will next be replenished on November 16, 2020, today:
But the Plan page also says credits will be not replenished :
I would appreciate a reply from Travis CI staff to explain what exactly is going on here! Thank you!
live627
November 20, 2020, 5:13am
3
I’m still figuring this entire mess out, but it looks like the free plan is actually a trial where the 10k credits are a one-time deal and that actual money is required for more.
The monthly thing seems to be requestable
It looks like they are replenished… if there’s anything to replenish.
Hey @lwasser ,
We will be offering an allotment of OSS minutes that will be reviewed and allocated on a case by case basis. Should you want to apply for these credits please open a request with Travis CI support stating that you’d like to be considered for the OSS allotment. Please include:
Your account name and VCS provider (like travis-ci.com/github/[your account name] )
How many credits (build minutes) you’d like to request (should your run out of credits again you can repeat the process to…
So there’s no contradiction actually. The plan tooltip is speaking about regular credits while the OSS tab text about OSS credits.
hugovk
November 20, 2020, 8:25am
5
It’s certainly confusing to read “next replenish date: [today] ” every day but no credits are replenished.
I believe this is the reason .
The default value is Date.now()
. If there’s no data in DB, it remains that. Note that the “purchase date” is also shown as today if you didn’t yet make any purchases.
1 Like