Account is stuck in syncing mode

Hello travis team,
for some reasons my account is stuck in sync mode and I can not add new repositories because of that - basically it doesn’t sync any of my organisations.
Could you please help me with it? It’s super important and crucial for my day to day business so I would love to understand what exactly is going wrong here so I can prevent this happens in future.

I’ve synced your user data manually. It should be working now.

thank you very much!
is it a chance that I can not avoid these problems in future from my side?
my use case is this:

  1. Create github repo
  2. Sync travis account in order to be able to setup travis
  3. Setup travis for repo

what could be optimised/changed here?

Hello,

I am having the same issue, my account is stuck in ‘syncing’:

Screenshot 2019-12-12 at 12.14.55

And I can’t control any of my builds or see any of my repositories.
Could you please help me with this problem?

Thank you very much.

I’ve reset your status on .org.

Thank you for resetting the status. Though, I am supposed to be part of an organisation, but it says that I am not part of any. This is the organisation I am part of https://github.com/chembl

Imprint