I’m currently using travis CLI just for learning docker and deployment. So I choose the free trial option to use it. But today when to try to cancel the subscription, there is no responding on the website about whether I have successfully cancelled it or not and the button “Confirm cancellation” were just loading and then turn back again without any notification about my cancellation. Is this a bug ? Are there any status shows that I already cancel my subscription since I have not seen it.
I tried to cancel again this morning but nothing happened. The same behaviour happed like yesterday.
But I read the plan policy on the website and i saw that for trial plan, I do not need to cancel and I should not choose any new plan after that. Is that true?
Same I’m on trial and after pressing the cancel button I see the response: @type: “error”
error_message: “Subscription is not active in Stripe”
error_type: “unprocessable_entity”
I have the same problem. But the cancel button doesn’t even appear for me. I’m on the free trial version just to take the college tests, but I’m afraid they’ll charge the fee before I can cancel.
Did you manage to solve it?
I have the same problem, I need to cancel the subscription but I don´t have any option to cancel or delete my acount and also I have a charge in my card for the free trial. there is someone of travis staff that could help us with that??