Getting "access denied" invoking debug mode with correct key

Travis CI Discussions & Feedback
1

Trying to restart https://travis-ci.org/github/native-api/test_travis/jobs/663728118 in debug mode (due to it hanging consistently).

$ curl -s -X POST   -H "Content-Type: application/json"   -H "Accept: application/json"   -H "Travis-API-Version: 3"   -H "Authorization: token <key>"   -d "{\"quiet\": true}" https://api.travis-ci.org/job/663728118/debug
{
  "@type": "error",
  "error_type": "wrong_credentials",
  "error_message": "access denied"
}

I’ve double-checked that the key is exactly as given in https://developer.travis-ci.org/explore and https://travis-ci.org/account/preferences.

2

Public repositories need this feature enabled individually, as documented in

I’ve enabled this feature for this repository. Another try should work.

1 Like
3

I suspected so. I had requested debug access in a PM to Bianca before, together with extended forum privileges, so I hoped it was granted.

Maybe we could use a non-misleading error message here?

4

I just had the same issue and although it didn’t take me long to get to this post, I agree that a more verbose error message would be helpful. Something like “access denied. If you are trying to restart a build in debug mode for a public repository, request permission at support@travis-ci.com.”

6