# You exceeded the number of users allowed for your plan?

**URL:** <https://travis-ci.community/t/you-exceeded-the-number-of-users-allowed-for-your-plan/13805>\
**Category:** Travis CI Discussions & Feedback\
**Tags:** bug\
**Created:** [May 7, 2023, 11:52pm UTC](https://travis-ci.community/t/you-exceeded-the-number-of-users-allowed-for-your-plan/13805 "2023-05-07T23:52:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![samgj18](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/samgj18/32/8716_2.png) [@samgj18](https://travis-ci.community/u/samgj18)\
**Post date:** [May 7, 2023, 11:52pm UTC](https://travis-ci.community/t/you-exceeded-the-number-of-users-allowed-for-your-plan/13805/1 "2023-05-07T23:52:13Z")

</div>

I’m getting this message and I’ve just created my account and started the free trial:

- We are unable to start your build at this time. You exceeded the number of users allowed for your plan. Please review your plan details and follow the steps to resolution.
