# Travis reject requests because of "does not have an active subscription"

**URL:** <https://travis-ci.community/t/travis-reject-requests-because-of-does-not-have-an-active-subscription/13857>\
**Category:** Travis CI Discussions & Feedback\
**Tags:** travis-build\
**Created:** [June 16, 2023, 12:57am UTC](https://travis-ci.community/t/travis-reject-requests-because-of-does-not-have-an-active-subscription/13857 "2023-06-16T00:57:31Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![YxC](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/yxc/32/8764_2.png) [@YxC](https://travis-ci.community/u/YxC)\
**Post date:** [June 16, 2023, 12:57am UTC](https://travis-ci.community/t/travis-reject-requests-because-of-does-not-have-an-active-subscription/13857/1 "2023-06-16T00:57:32Z")

</div>

Get `Owner XXX does not have an active subscription.` on a **public** repo in “requests” page.  
When I try to rebuild one job under a “build” page, I got this 403 response from Network:

```auto
{
  "@type": "error",
  "error_type": "error",
  "error_message": "Builds have been temporarily disabled for private repositories due to a insufficient credit balance"
}

```

See: [https://app.travis-ci.com/github/fortanix/rust-mbedtls/requests](https://app.travis-ci.com/github/fortanix/rust-mbedtls/requests)