# Travis Network Timeout Issue **URL:** \ **Category:** Travis CI Discussions & Feedback\ **Created:** [August 6, 2019, 3:00pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584 "2019-08-06T15:00:12Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![pauljamescleary](https://avatars.discourse-cdn.com/v4/letter/p/ecccb3/32.png) [@pauljamescleary](https://travis-ci.community/u/pauljamescleary)\ **Post date:** [August 6, 2019, 3:00pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/1 "2019-08-06T15:00:12Z")
Currently experiencing build issues with `sbt` ([https://travis-ci.org/vinyldns/vinyldns/jobs/568365799](https://travis-ci.org/vinyldns/vinyldns/jobs/568365799)) For some reason, the build hands trying to load the definition. We have seen output where we are having connection timeouts downloading artifacts needed for the build. Here is one of the artifacts that timed out - [https://dl.bintray.com/typesafe/ivy-releases/javax.annotation/jsr250-api/1.0/jars/jsr250-api.jar](https://dl.bintray.com/typesafe/ivy-releases/javax.annotation/jsr250-api/1.0/jars/jsr250-api.jar) Due to the network timeouts, it seems like the build just hangs and then Travis kills it as it is not seeing any output. I was able to clear my local workstation of all cached artifacts and do a build locally, confirming that the artifact repositories are reachable. Any known networking issues? ---
**Author:** ![potiuk](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/potiuk/32/1610_2.png) [@potiuk](https://travis-ci.community/u/potiuk)\ **Post date:** [August 6, 2019, 3:37pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/2 "2019-08-06T15:37:34Z")
Seems that a number of people are experiencing the same issue for various network operations (including our project) - see few threads in [https://travis-ci.community/latest](https://travis-ci.community/latest) ---
**Author:** ![pauljamescleary](https://avatars.discourse-cdn.com/v4/letter/p/ecccb3/32.png) [@pauljamescleary](https://travis-ci.community/u/pauljamescleary)\ **Post date:** [August 6, 2019, 4:18pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/3 "2019-08-06T16:18:39Z")
FYI, you can see a number of timeouts that happen, this works fine from my own workstation [error] Server access Error: Connection timed out (Connection timed out) url=https://repo.scala-sbt.org/scalasbt/sbt-plugin-releases/org.planet42/laika-pdf\_2.12/0.7.5/jars/laika-pdf\_2.12.jar 596[error] Server access Error: Connection timed out (Connection timed out) url=https://repo.scala-sbt.org/scalasbt/sbt-plugin-releases/com.github.mpilquist/simulacrum\_2.12/0.10.0/jars/simulacrum\_2.12.jar 597[error] Server access Error: Connection timed out (Connection timed out) url=https://repo.scala-sbt.org/scalasbt/sbt-plugin-releases/org.apache.xmlgraphics/batik-xml/1.8/jars/batik-xml.jar 598[error] Server access Error: Connection timed out (Connection timed out) url=https://repo.scala-sbt.org/scalasbt/sbt-plugin-releases/com.thesamet.scalapb/protoc-bridge\_2.12/0.7.3/jars/protoc-bridge\_2.12.jar 599[error] Server access Error: Connection timed out (Connection timed out) url=https://repo.scala-sbt.org/scalasbt/sbt-plugin-releases/com.dwijnand/sbt-compat/scala\_2.12/sbt\_1.0/1.2.6/jars/sbt-compat.jar ---
**Author:** ![DanySK](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/danysk/32/1399_2.png) [@DanySK](https://travis-ci.community/u/DanySK)\ **Post date:** [August 6, 2019, 4:37pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/4 "2019-08-06T16:37:55Z")
It’s definitely not sbt related, as I get it also via Maven and Gradle, and not even Java related, as I use a peculiar setup. I’m not sure if it affects MacOS, but for sure it affects Linux and Windows builds. ---
**Author:** ![pauljamescleary](https://avatars.discourse-cdn.com/v4/letter/p/ecccb3/32.png) [@pauljamescleary](https://travis-ci.community/u/pauljamescleary)\ **Post date:** [August 6, 2019, 4:56pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/5 "2019-08-06T16:56:55Z")
Agreed, I updated the title. Definitely network issue ---
**Author:** ![starpit](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/starpit/32/2455_2.png) [@starpit](https://travis-ci.community/u/starpit)\ **Post date:** [August 6, 2019, 5:48pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/6 "2019-08-06T17:48:02Z")
we’ve had persistent networking issues all day today. including contacting travis’s own servers: E: Failed to fetch [http://dl.yarnpkg.com/debian/pool/main/y/yarn/yarn\_1.17.3\_all.deb](http://dl.yarnpkg.com/debian/pool/main/y/yarn/yarn_1.17.3_all.deb) Could not connect to [apt.cache.travis-ci.com:80](http://apt.cache.travis-ci.com:80) (34.96.81.152), connection timed out ---
**Author:** ![hwtearsdigi](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/hwtearsdigi/32/7026_2.png) [@hwtearsdigi](https://travis-ci.community/u/hwtearsdigi)\ **Post date:** [August 6, 2019, 5:55pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/7 "2019-08-06T17:55:48Z")
I am experiencing the same issue. Our builds are looking for the presence of files on a http address and many/most are failing. ---
**Author:** ![smira](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/smira/32/2452_2.png) [@smira](https://travis-ci.community/u/smira)\ **Post date:** [August 6, 2019, 5:57pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/8 "2019-08-06T17:57:44Z")
Same here, for the past few days all the builds face one more network issues, and it seems like even retries don’t help [https://travis-ci.org/aptly-dev/aptly/builds/568448363?utm\_source=github\_status&utm\_medium=notification](https://travis-ci.org/aptly-dev/aptly/builds/568448363?utm_source=github_status&utm_medium=notification) ---
**Author:** ![starpit](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/starpit/32/2455_2.png) [@starpit](https://travis-ci.community/u/starpit)\ **Post date:** [August 6, 2019, 6:51pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/9 "2019-08-06T18:51:22Z")
another > curl: (56) GnuTLS recv error (-54): Error in the pull function. ---
**Author:** ![DanySK](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/danysk/32/1399_2.png) [@DanySK](https://travis-ci.community/u/DanySK)\ **Post date:** [August 6, 2019, 7:07pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/10 "2019-08-06T19:07:15Z")
Well, a quarter of my jobs randomly fail because of network issues. Travis seems to be less and less reliable. ---
**Author:** ![wvanvugt-speedline](https://avatars.discourse-cdn.com/v4/letter/w/85e7bf/32.png) [@wvanvugt-speedline](https://travis-ci.community/u/wvanvugt-speedline)\ **Post date:** [August 6, 2019, 7:20pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/11 "2019-08-06T19:20:42Z")
I have been investigating this issue since last week, and I have found a few things about the failures that occur: - Failures occur in bursts, often blocking retries. - The destination never receives the request sent. - The size of the request is a significant factor. In my testing, requests with a size of 2200 bytes would reproduce this issue, while 1400 would not (headers & body). - Concurrent requests seem to be an aggravating factor. I came up with a fairly minimal test case to reproduce. I sent 400 POST requests sequentially to [https://example.com](https://example.com) with a body of 2200 characters (all characters were the letter “a”). If there is anything further I can provide to help, let me know. This problem has been causing nearly a 100% failure rate for our builds for nearly a week. A link to a contrived build test I did: [https://travis-ci.com/SpeedlineSolutions/SL-OLO/builds/122164359](https://travis-ci.com/SpeedlineSolutions/SL-OLO/builds/122164359) (sorry, it’s a private repo, but I provide it to help any Travis CI staff) ---
**Author:** ![smira](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/smira/32/2452_2.png) [@smira](https://travis-ci.community/u/smira)\ **Post date:** [August 6, 2019, 7:24pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/12 "2019-08-06T19:24:26Z")
Thanks for the detailed analysis. I would like to second what you said. My build is doing a lot of downloads, including concurrent ones (with concurrency of four), and even 5 retries (without pause between them) doesn’t seem to solve the problem. I tried different download locations, nothing seems to help. ---
**Author:** ![brooke-heaton](https://avatars.discourse-cdn.com/v4/letter/b/b5a626/32.png) [@brooke-heaton](https://travis-ci.community/u/brooke-heaton)\ **Post date:** [August 6, 2019, 7:27pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/13 "2019-08-06T19:27:48Z")
Uggh, this has been happening to me all day. So it’s not on my end? ---
**Author:** ![brooke-heaton](https://avatars.discourse-cdn.com/v4/letter/b/b5a626/32.png) [@brooke-heaton](https://travis-ci.community/u/brooke-heaton)\ **Post date:** [August 6, 2019, 7:51pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/15 "2019-08-06T19:51:13Z")
Looks like they are well aware of the issue: [https://www.traviscistatus.com/](https://www.traviscistatus.com/) Response from Travis: > Thanks for writing in and please accept our apologies for the network issues you have been experiencing. > > Background > We observed some abnormal behavior in our network which has manifested itself in different forms across our customer builds. In addition, we received reports from customers like you who have experienced some form of interruption in their builds > > Current Status > We have given visibility about this to our Engineering Team and the various ways it has affected customers. This is to ensure we focus our resources on fixing the root cause rather than the side-effects. > > Next Steps > Our Engineering Team will start looking into it shortly. We might reach out to some of you to help us validate the fixes once they will be pushed to our production systems for the general public to use. Please subscribe to the incident get updates: [Travis CI Status - Unreliable or intermittent network connectivity for Linux and Windows builds](https://www.traviscistatus.com/incidents/hl4vqb7hvv5n). > > Once again, we apologize for the disruption this is causing and we are working to get things back to normal for you and all other customers. > > Sincerely, > > Sabri > > – > Sabri Helal > Support Engineer ---
**Author:** ![ssabrii](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@ssabrii](https://travis-ci.community/u/ssabrii)\ **Post date:** [August 6, 2019, 8:17pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/16 "2019-08-06T20:17:13Z")
Thank you for your detailed analysis, Wes. I’ve referenced your analysis and build to our Engineering team to help as they investigate this. I also noticed you just joined the forum. Welcome and thank you for your significant contribution! Please follow the [incident](https://www.traviscistatus.com/incidents/hl4vqb7hvv5n) for further updates! ---
**Author:** ![smira](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/smira/32/2452_2.png) [@smira](https://travis-ci.community/u/smira)\ **Post date:** [August 7, 2019, 2:45pm UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/17 "2019-08-07T14:45:31Z")
Even though incident says it’s resolved, I still see timeouts in the builds: [https://travis-ci.org/aptly-dev/aptly/jobs/568448367](https://travis-ci.org/aptly-dev/aptly/jobs/568448367) Certainly not as bad as it was before, but I can’t say it became normal. ---
**Author:** ![jayvdb](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/jayvdb/32/1966_2.png) [@jayvdb](https://travis-ci.community/u/jayvdb)\ **Post date:** [August 8, 2019, 3:47am UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/18 "2019-08-08T03:47:46Z")
[https://travis-ci.org/jayvdb/tri.declarative/jobs/569157206](https://travis-ci.org/jayvdb/tri.declarative/jobs/569157206) - just now, while Travis CI status website says “All Systems Operational” and looks very green. ```auto Worker information curl: (7) Failed to connect to whereami.travis-ci.com port 443: Connection timed out system_info Build system information Timeout waiting for network availability. curl: (6) Could not resolve host: cli-assets.heroku.com xz: (stdin): File format not recognized tar: Child returned status 1 tar: Error is not recoverable: exiting now Failed to update Heroku CLI docker_mtu resolvconf pypy3 is not installed; attempting download Downloading archive: https://storage.googleapis.com/travis-ci-language-archives/python/binaries/ubuntu/16.04/x86_64/pypy3.tar.bz2 131.03s$ curl -sSf -o pypy3.tar.bz2 ${archive_url} curl: (7) Failed to connect to storage.googleapis.com port 443: Connection timed out Unable to download pypy3 archive. The archive may not exist. Please consider a different version. ``` ---
**Author:** ![bryangingechen](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/bryangingechen/32/2472_2.png) [@bryangingechen](https://travis-ci.community/u/bryangingechen)\ **Post date:** [August 8, 2019, 4:45am UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/19 "2019-08-08T04:45:01Z")
Seeing similar issues here: [https://travis-ci.com/bryangingechen/lean-web-editor/jobs/223431128](https://travis-ci.com/bryangingechen/lean-web-editor/jobs/223431128) ```auto Worker information hostname: fea70b76-4707-4964-8248-1a6846329e87@1.worker-com-69c59c6d6b-kldc4.gce-production-1 version: v6.2.1 https://github.com/travis-ci/worker/tree/4e3246c044eb4915c2378ffacd0b3d3ed0136bba instance: travis-job-47ca3e78-96b3-4ef7-8ebf-03116030e02e travis-ci-sardonyx-xenial-1553530528-f909ac5 (via amqp) startup: 6.344691549s curl: (7) Failed to connect to whereami.travis-ci.com port 443: Connection timed out Download from https://build.travis-ci.com/filter/redirect_io.rb failed. Trying https://build.travis-ci.com/filter/redirect_io.rb ... ``` Already tried restarting the build once. **Edit** : Second restart and it seems to be working for now. ---
**Author:** ![brooke-heaton](https://avatars.discourse-cdn.com/v4/letter/b/b5a626/32.png) [@brooke-heaton](https://travis-ci.community/u/brooke-heaton)\ **Post date:** [August 8, 2019, 6:49am UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/20 "2019-08-08T06:49:59Z")
I’m also seeing this error and cannot create any builds. This is now two days this week with failed builds. `curl: (7) Failed to connect to whereami.travis-ci.com port 443: Connection timed out` ---
**Author:** ![polRk](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/polrk/32/2475_2.png) [@polRk](https://travis-ci.community/u/polRk)\ **Post date:** [August 8, 2019, 6:51am UTC](https://travis-ci.community/t/travis-network-timeout-issue/4584/21 "2019-08-08T06:51:24Z")
``` curl: (7) Failed to connect to whereami.travis-ci.com port 443: Connection timed out ``` [Next page](https://travis-ci.community/t/travis-network-timeout-issue/4584.md?page=2)