# Slack Notifications stopped coming from Travis Build

**URL:** <https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664>\
**Category:** Travis CI Discussions & Feedback\
**Tags:** notifications, travis-build, bug\
**Created:** [August 19, 2020, 10:23am UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664 "2020-08-19T10:23:49Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![rahulbhatiya-NU](https://avatars.discourse-cdn.com/v4/letter/r/35a633/32.png) [@rahulbhatiya-NU](https://travis-ci.community/u/rahulbhatiya-NU)\
**Post date:** [August 19, 2020, 10:23am UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/1 "2020-08-19T10:23:49Z")

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Suddenly, I stopped receiving build notifications from Travis CI into my Slack Channel. Now, I regenerated the token also, changed it in Travis.yml file, but still not getting a notification on the slack channel. Please help me asap.

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**Author:** ![frankiesimon](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/frankiesimon/32/5078_2.png) [@frankiesimon](https://travis-ci.community/u/frankiesimon)\
**Post date:** [August 19, 2020, 1:12pm UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/2 "2020-08-19T13:12:49Z")

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Same here! Not getting notifications starting today!

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**Author:** ![rahulbhatiya-NU](https://avatars.discourse-cdn.com/v4/letter/r/35a633/32.png) [@rahulbhatiya-NU](https://travis-ci.community/u/rahulbhatiya-NU)\
**Post date:** [August 19, 2020, 1:41pm UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/3 "2020-08-19T13:41:02Z")

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Yes exactly… Notifications stopped today only.

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**Author:** ![bivald](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/bivald/32/5079_2.png) [@bivald](https://travis-ci.community/u/bivald)\
**Post date:** [August 19, 2020, 3:58pm UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/4 "2020-08-19T15:58:42Z")

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Not only Slack, webhooks are not being delivered either for me

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**Author:** ![spirosekulovski](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/spirosekulovski/32/6386_2.png) [@spirosekulovski](https://travis-ci.community/u/spirosekulovski)\
**Post date:** [August 19, 2020, 5:10pm UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/5 "2020-08-19T17:10:50Z")

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Same here. Tried regenerating the token, changing the slack channel, added a new Travis CI app to Slack workspace, completely changed to another workspace, changed travis.yml config multiple times.  
Nothing seems to work.

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**Author:** ![lucaguindani](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/lucaguindani/32/5083_2.png) [@lucaguindani](https://travis-ci.community/u/lucaguindani)\
**Post date:** [August 20, 2020, 7:53am UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/6 "2020-08-20T07:53:09Z")

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Same here since **august 19th**! Everything was working fine until august 18th.

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**Author:** ![bivald](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/bivald/32/5079_2.png) [@bivald](https://travis-ci.community/u/bivald)\
**Post date:** [August 20, 2020, 10:54am UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/7 "2020-08-20T10:54:22Z")

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Got this from support yesterday:

We have already detected the issue related to the build notifications triggered by webhooks or slack and we are currently working on it. Once we have solved this issue we will be letting you know upon this case.

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**Author:** ![tiger5226](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/tiger5226/32/5891_2.png) [@tiger5226](https://travis-ci.community/u/tiger5226)\
**Post date:** [August 21, 2020, 1:51am UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/8 "2020-08-21T01:51:20Z")

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This is a really long time to have a service being down.  
[paying customer here] Its affecting production deployments…

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**Author:** ![serhalp](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@serhalp](https://travis-ci.community/u/serhalp)\
**Post date:** [August 21, 2020, 3:23pm UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/9 "2020-08-21T15:23:25Z")

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They’ve just responded to our support ticket saying this issue is resolved. I can confirm it is resolved, at least for us.

Webhooks were not firing for ~72 hours, on paid accounts, and it was never reported on the Travis status page.

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**Author:** ![tiger5226](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/tiger5226/32/5891_2.png) [@tiger5226](https://travis-ci.community/u/tiger5226)\
**Post date:** [August 21, 2020, 4:28pm UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/10 "2020-08-21T16:28:07Z")

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[@Travis-CI-Staff](https://travis-ci.community/groups/travis-ci-staff) Can you acknowledge this please? I agree, 72 hrs and the system was labelled perfectly fine. Also it wasn’t easy finding this thread, so a system message on the status page when critical parts of the system are down would be helpful.

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**Author:** ![BanzaiMan](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/banzaiman/32/67_2.png) [@BanzaiMan](https://travis-ci.community/u/BanzaiMan)\
**Post date:** [August 21, 2020, 6:22pm UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/11 "2020-08-21T18:22:21Z")

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Hello, everyone.

We apologize for the long delay and the lengthy malfunction that affected your workflow.

There was a networking issue that manifested in this issue, which affected only the repositories on .com; this has now been resolved. Notifications are working as expected.

We will publish a postmortem in the near future.

Thank you.

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**Author:** ![ewolfe](https://avatars.discourse-cdn.com/v4/letter/e/dbc845/32.png) [@ewolfe](https://travis-ci.community/u/ewolfe)\
**Post date:** [September 12, 2020, 2:12am UTC](https://travis-ci.community/t/slack-notifications-stopped-coming-from-travis-build/9664/12 "2020-09-12T02:12:06Z")

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A related issue happened on the same day, @BanzaiMan can you help out over here [Travis forgets org permissions every logout](https://travis-ci.community/t/travis-forgets-org-permissions-every-logout/9648)
