Requests from github private repos are failing

We are having issues with travis not running builds from all our private github repos. Builds triggered from the public repos work just fine. When viewing the travis requests page we see a bunch of “Could not authorize request” messages. We’ve checked all travis and github settings but nothing we try will make it work again. Please help!

https://docs.travis-ci.com/user/common-build-problems/#i-pushed-a-commit-and-cant-find-its-corresponding-build:

“Could not authorize build request” , usually means that the account’s subscription expired or that it ran out of trial builds.

We thought we were subscribed however we discovered that the subscription was on the user not the Org. Once we subscribed the Org travis worked again. Thanks for your help.