# "Owner ... user license exceeded."

**URL:** https://travis-ci.community/t/owner-user-license-exceeded/12012
**Category:** Travis CI Discussions & Feedback
**Tags:** github-integration, bug
**Created:** [August 27, 2021, 8:16am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012 "2021-08-27T08:16:17Z")
**Posts on this page:** 15
**Page:** 1

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### Author: ![Linux13524](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/linux13524/32/7033_2.png) [@Linux13524](https://travis-ci.community/u/Linux13524)
#### Post date: [August 27, 2021, 8:16am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/1 "2021-08-27T08:16:17Z")

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I keep getting the error “Owner Linux13524 user license exceeded” since of today:

 ![Screenshot](https://us1.discourse-cdn.com/flex015/uploads/travis_ci/original/2X/e/ee297258b1ceb840990f65de24e267d22dfc52e0.png)

What does it mean? I still have credits available…

Thanks in advance!

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### Author: ![drriguz](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/drriguz/32/7037_2.png) [@drriguz](https://travis-ci.community/u/drriguz)
#### Post date: [August 27, 2021, 9:50am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/2 "2021-08-27T09:50:14Z")

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![image](https://us1.discourse-cdn.com/flex015/uploads/travis_ci/original/2X/a/a683a34d81ca1829dd13f1756e69255d2a65108e.png)

I got the same issue, I think there’s something wrong in travis.

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### Author: ![romakarol](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/romakarol/32/7042_2.png) [@romakarol](https://travis-ci.community/u/romakarol)
#### Post date: [August 27, 2021, 10:43am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/3 "2021-08-27T10:43:00Z")

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Same here. No info on the WWW about this particular error message, waiting to get some idea of what the root issue is.

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### Author: ![romakarol](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/romakarol/32/7042_2.png) [@romakarol](https://travis-ci.community/u/romakarol)
#### Post date: [August 27, 2021, 10:47am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/4 "2021-08-27T10:47:08Z")

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Working again for me. “Working again now. I deactivated a few users in the plan settings but this might have been coincidence”.

Could anyone here check if travis is starting builds again? It might help me narrow down if anything we did actually made a difference or just a temp travis issue.

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### Author: ![Siddhesh-Ghadi](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/siddhesh-ghadi/32/7962_2.png) [@Siddhesh-Ghadi](https://travis-ci.community/u/Siddhesh-Ghadi)
#### Post date: [August 27, 2021, 10:53am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/5 "2021-08-27T10:53:21Z")

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Hi @romakarol, it was something at travis end. Looks like it has been fixed now.

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### Author: ![Linux13524](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/linux13524/32/7033_2.png) [@Linux13524](https://travis-ci.community/u/Linux13524)
#### Post date: [August 27, 2021, 11:24am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/6 "2021-08-27T11:24:17Z")

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Also for me it works again.

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### Author: ![ksai2389](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/ksai2389/32/8482_2.png) [@ksai2389](https://travis-ci.community/u/ksai2389)
#### Post date: [February 4, 2023, 3:03pm UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/7 "2023-02-04T15:03:43Z")

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has anyone been able to get a solution?  
I keep getting one or the other error! It’s annoying.  
Earlier it says, too many users but I am the only one using and now it says license exceeded!  
it’s very annoying to see such error even for one single build and user

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### Author: ![shabih](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/shabih/32/7804_2.png) [@shabih](https://travis-ci.community/u/shabih)
#### Post date: [February 8, 2023, 2:25pm UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/8 "2023-02-08T14:25:29Z")

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Happened to me yesterday. emailed support, and they said they fixed it for my account. Still doesn’t work.

Switching to GitHub Actions.

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### Author: ![Montana](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/montana/32/9566_2.png) [@Montana](https://travis-ci.community/u/Montana)
#### Post date: [February 9, 2023, 8:03pm UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/9 "2023-02-09T20:03:46Z")

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This has been internally fixed.

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### Author: ![Wartynas](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/wartynas/32/8517_2.png) [@Wartynas](https://travis-ci.community/u/Wartynas)
#### Post date: [February 16, 2023, 7:22pm UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/10 "2023-02-16T19:22:48Z")

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Have the same issue…

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### Author: ![javierddn](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/javierddn/32/8532_2.png) [@javierddn](https://travis-ci.community/u/javierddn)
#### Post date: [February 20, 2023, 11:11pm UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/11 "2023-02-20T23:11:46Z")

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me too…

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### Author: ![teanijarv](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/teanijarv/32/8549_2.png) [@teanijarv](https://travis-ci.community/u/teanijarv)
#### Post date: [February 23, 2023, 11:06am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/12 "2023-02-23T11:06:19Z")

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Literally just started using Travis today and already running into some weird problem like this. Should I just use Github Actions or is there a workaround to this?

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### Author: ![sv3nson](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/sv3nson/32/8564_2.png) [@sv3nson](https://travis-ci.community/u/sv3nson)
#### Post date: [February 27, 2023, 10:38am UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/13 "2023-02-27T10:38:15Z")

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Did anybody resolve that? I have the free trial plan and it states that the user license exceeds. No clue what to do…

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### Author: ![docodepractices](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/docodepractices/32/8571_2.png) [@docodepractices](https://travis-ci.community/u/docodepractices)
#### Post date: [March 1, 2023, 2:16pm UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/14 "2023-03-01T14:16:54Z")

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I got the same issue.

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### Author: ![chewiebug](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/chewiebug/32/8573_2.png) [@chewiebug](https://travis-ci.community/u/chewiebug)
#### Post date: [March 1, 2023, 9:26pm UTC](https://travis-ci.community/t/owner-user-license-exceeded/12012/15 "2023-03-01T21:26:13Z")

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It looks, like my account has the same issue, allthough there are credits left ([Travis CI - Test and Deploy with Confidence](https://app.travis-ci.com/github/chewiebug/GCViewer/requests)):

 ![grafik](https://us1.discourse-cdn.com/flex015/uploads/travis_ci/original/2X/0/0cda01991190a6bb7c987793f18e5a60c992053a.png)
