# No response from support email

**URL:** <https://travis-ci.community/t/no-response-from-support-email/13662>\
**Category:** Travis CI Discussions & Feedback\
**Created:** [March 2, 2023, 2:28pm UTC](https://travis-ci.community/t/no-response-from-support-email/13662 "2023-03-02T14:28:19Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![pfusik](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/pfusik/32/8579_2.png) [@pfusik](https://travis-ci.community/u/pfusik)\
**Post date:** [March 2, 2023, 2:28pm UTC](https://travis-ci.community/t/no-response-from-support-email/13662/1 "2023-03-02T14:28:19Z")

</div>

I’m gettting no response for my emails sent to [support@travis-ci.com](mailto:support@travis-ci.com) except for the automated notifications. I’m waiting since Sunday - my previous experiences were that they were responding very quickly.  
This is a simple case of adding Open Source credits, which I did many times before.  
What’s going on?