# Job stuck booting

**URL:** <https://travis-ci.community/t/job-stuck-booting/4976>\
**Category:** Windows\
**Tags:** bug\
**Created:** [September 3, 2019, 12:39pm UTC](https://travis-ci.community/t/job-stuck-booting/4976 "2019-09-03T12:39:18Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![albertvaka](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/albertvaka/32/2639_2.png) [@albertvaka](https://travis-ci.community/u/albertvaka)\
**Post date:** [September 3, 2019, 12:39pm UTC](https://travis-ci.community/t/job-stuck-booting/4976/1 "2019-09-03T12:39:18Z")

</div>

I’ve had a couple Windows jobs stuck in “Booting virtual machine” for a couple hours now.

Eg: [https://travis-ci.com/DataDog/puppet-datadog-agent/builds/125586532](https://travis-ci.com/DataDog/puppet-datadog-agent/builds/125586532)

Is this due to a known problem?

---

<div class="post-metadata">

**Author:** ![BanzaiMan](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/banzaiman/32/67_2.png) [@BanzaiMan](https://travis-ci.community/u/BanzaiMan)\
**Post date:** [September 3, 2019, 1:26pm UTC](https://travis-ci.community/t/job-stuck-booting/4976/2 "2019-09-03T13:26:24Z")

</div>

Ruby is not supported on Windows. It is not immediately clear to me why we are not rejecting this build request sooner, but I advise you to cancel this build.

---

<div class="post-metadata">

**Author:** ![albertvaka](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/albertvaka/32/2639_2.png) [@albertvaka](https://travis-ci.community/u/albertvaka)\
**Post date:** [September 3, 2019, 2:37pm UTC](https://travis-ci.community/t/job-stuck-booting/4976/3 "2019-09-03T14:37:23Z")

</div>

I’m aware Ruby is not supported (that’s why we have custom install steps), but I was hoping that the machine booting would be 😛

I had already cancelled and restarted one of the two jobs before and it didn’t work, and just did again with the same luck.

---

<div class="post-metadata">

**Author:** ![dominic](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/dominic/32/14_2.png) [@dominic](https://travis-ci.community/u/dominic)\
**Post date:** [September 3, 2019, 5:49pm UTC](https://travis-ci.community/t/job-stuck-booting/4976/4 "2019-09-03T17:49:13Z")

</div>

It’s possible that `language: minimal` isn’t supported either.

Could you try with `language: bash` or `language: shell` ?

See [https://docs.travis-ci.com/user/reference/windows/#supported-languages](https://docs.travis-ci.com/user/reference/windows/#supported-languages).

---

<div class="post-metadata">

**Author:** ![albertvaka](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/albertvaka/32/2639_2.png) [@albertvaka](https://travis-ci.community/u/albertvaka)\
**Post date:** [September 3, 2019, 6:13pm UTC](https://travis-ci.community/t/job-stuck-booting/4976/5 "2019-09-03T18:13:09Z")

</div>

That was the problem. Thanks!

Probably the job should error out if the language is not supported 🙂

Thanks again anyway!

---

<div class="post-metadata">

**Author:** ![dominic](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/dominic/32/14_2.png) [@dominic](https://travis-ci.community/u/dominic)\
**Post date:** [September 3, 2019, 6:16pm UTC](https://travis-ci.community/t/job-stuck-booting/4976/6 "2019-09-03T18:16:22Z")

</div>

Glad to hear this worked.

Indeed, we’ll be following up internally to prevent this from happening with unsupported languages on Windows.

Thank you for your understanding!

---

<div class="post-metadata">

**Author:** ![dominic](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/dominic/32/14_2.png) [@dominic](https://travis-ci.community/u/dominic)\
**Post date:** [September 3, 2019, 6:16pm UTC](https://travis-ci.community/t/job-stuck-booting/4976/7 "2019-09-03T18:16:28Z")

</div>

Closed on September 3, 2019, 6:16pm UTC