# How to get travis-ci support?

**URL:** <https://travis-ci.community/t/how-to-get-travis-ci-support/14803>\
**Category:** Travis CI Discussions & Feedback\
**Created:** [June 2, 2026, 5:59pm UTC](https://travis-ci.community/t/how-to-get-travis-ci-support/14803 "2026-06-02T17:59:04Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ChrisOrlando](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/chrisorlando/32/9624_2.png) [@ChrisOrlando](https://travis-ci.community/u/ChrisOrlando)\
**Post date:** [June 2, 2026, 5:59pm UTC](https://travis-ci.community/t/how-to-get-travis-ci-support/14803/1 "2026-06-02T17:59:04Z")

</div>

After opening 3 or 4 tickets that sat unanswered for days, i’m at my wits end trying to get support.

The latest ticket is ref:!00D300HwR.!500Vq0yjxFw:ref i believe?

The issue is that travis-ci isn’t showing up in github PRs in our org for one specific repo only. No amount of resetting, retrying, uninstalling and reinstall travis has helped. I think i’m in need of some log information that only travis-ci staff would have.

Please please help.