# Cannot Sync Account

**URL:** <https://travis-ci.community/t/cannot-sync-account/11787>\
**Category:** Travis CI Discussions & Feedback\
**Created:** [June 26, 2021, 4:50am UTC](https://travis-ci.community/t/cannot-sync-account/11787 "2021-06-26T04:50:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![prettyfighty](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/prettyfighty/32/6797_2.png) [@prettyfighty](https://travis-ci.community/u/prettyfighty)\
**Post date:** [June 26, 2021, 4:50am UTC](https://travis-ci.community/t/cannot-sync-account/11787/1 "2021-06-26T04:50:21Z")

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I just signed up and followed the Travis CI Tutorial - To get started with Travis CI using GitHub. I’ve already confirmed my email, but I still cannot click the sync account button. What can I do next?

 ![sync-account](https://us1.discourse-cdn.com/flex015/uploads/travis_ci/original/2X/7/70ff90bedd62b1190276e20e33f7bfd51e197669.jpeg)

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**Author:** ![mustafa](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/mustafa/32/2752_2.png) [@mustafa](https://travis-ci.community/u/mustafa)\
**Post date:** [July 12, 2021, 3:01pm UTC](https://travis-ci.community/t/cannot-sync-account/11787/2 "2021-07-12T15:01:30Z")

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Please be aware of the migration process from [travis-ci.org](http://travis-ci.org) to [travis-ci.com](http://travis-ci.com).

> **[The Travis CI Blog: ORG Shutdown](https://blog.travis-ci.com/2021-05-07-orgshutdown)**
>
> If you’ve kept up with our announcements, or if you recently accessed the travis-ci.org UI, you are likely aware of the planned migration from the travis-ci.org domain to travis-ci.com. This is the...
