# Builds are being canceled by Travis-CI

**URL:** <https://travis-ci.community/t/builds-are-being-canceled-by-travis-ci/14509>\
**Category:** Travis CI Discussions & Feedback\
**Tags:** travis-build, bug\
**Created:** [January 7, 2025, 4:23pm UTC](https://travis-ci.community/t/builds-are-being-canceled-by-travis-ci/14509 "2025-01-07T16:23:23Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![padamstx](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/padamstx/32/7113_2.png) [@padamstx](https://travis-ci.community/u/padamstx)\
**Post date:** [January 7, 2025, 4:23pm UTC](https://travis-ci.community/t/builds-are-being-canceled-by-travis-ci/14509/1 "2025-01-07T16:23:23Z")

</div>

I’m seeing all builds for projects in the [International Business Machines · GitHub](http://github.com/IBM) org being canceled after running for a short time with the message:  
**Done: Job Cancelled**

**Job has been terminated due to insufficient credits balance**

Here’s a link to one of the recent builds that was canceled in this manner:

> **[Travis CI](https://app.travis-ci.com/github/IBM/go-sdk-core/builds/273763875)**
>
> Travis CI enables your team to test and ship your apps with confidence. Easily sync your projects with Travis CI and you'll be testing your code in minutes.

However, when I view the plan info for the “IBM” organization it all appears to be just fine with a credit balance of over 5,000,000 credits.  
This is an urgent issue as all our builds are getting canceled after they run for a short time (1-3 minutes or so).

Please help!

---

<div class="post-metadata">

**Author:** ![Montana](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/montana/32/9566_2.png) [@Montana](https://travis-ci.community/u/Montana)\
**Post date:** [February 3, 2025, 6:09pm UTC](https://travis-ci.community/t/builds-are-being-canceled-by-travis-ci/14509/2 "2025-02-03T18:09:14Z")

</div>

Hi @padamstx,

I see your builds are now building again, can you please confirm?

---

<div class="post-metadata">

**Author:** ![padamstx](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/padamstx/32/7113_2.png) [@padamstx](https://travis-ci.community/u/padamstx)\
**Post date:** [February 3, 2025, 6:20pm UTC](https://travis-ci.community/t/builds-are-being-canceled-by-travis-ci/14509/3 "2025-02-03T18:20:46Z")

</div>

Yes

---

<div class="post-metadata">

**Author:** ![Montana](https://sea1.discourse-cdn.com/flex015/user_avatar/travis-ci.community/montana/32/9566_2.png) [@Montana](https://travis-ci.community/u/Montana)\
**Post date:** [February 3, 2025, 6:26pm UTC](https://travis-ci.community/t/builds-are-being-canceled-by-travis-ci/14509/4 "2025-02-03T18:26:32Z")

</div>

Thank you so much @padamstx!