# Travis CI Discussions & Feedback **URL:** https://travis-ci.community/c/product/14.md [Latest](https://travis-ci.community/latest.md) · [Categories](https://travis-ci.community/categories.md) · [Tags](https://travis-ci.community/tags.md) --- ## [About the Travis CI Discussions & Feedback category](https://travis-ci.community/t/about-the-travis-ci-discussions-feedback-category/60)
**Author:** [@kris](https://travis-ci.community/u/kris)\ **Replies:** 0
Topics Build configuration features, integrations, notifications, APIs, and everything else! If there’s not a category dedicated to it, it goes here. Having Troubles with your Build? For general build problems, be sure … --- ## [Travis CI Deployment Builds Successfully but the Latest Website Changes Are Not Reaching the Deployed Site](https://travis-ci.community/t/travis-ci-deployment-builds-successfully-but-the-latest-website-changes-are-not-reaching-the-deployed-site/14809)
**Author:** [@joedeen4](https://travis-ci.community/u/joedeen4)\ **Replies:** 1\ **Last updated:** [August 21, 2026, 11:51am UTC](https://travis-ci.community/t/travis-ci-deployment-builds-successfully-but-the-latest-website-changes-are-not-reaching-the-deployed-site/14809 "2026-08-21T11:51:10Z")
Hello Travis CI Community, I am currently facing one persistent issue with the CI/CD deployment process for my website, where Travis CI reports that the build and deployment job has completed successfully, but the lates… --- ## [How to get travis-ci support?](https://travis-ci.community/t/how-to-get-travis-ci-support/14803)
**Author:** [@ChrisOrlando](https://travis-ci.community/u/ChrisOrlando)\ **Replies:** 0\ **Last updated:** [June 2, 2026, 5:59pm UTC](https://travis-ci.community/t/how-to-get-travis-ci-support/14803 "2026-06-02T17:59:04Z")
After opening 3 or 4 tickets that sat unanswered for days, i’m at my wits end trying to get support. The latest ticket is ref:!00D300HwR.!500Vq0yjxFw:ref i believe? The issue is that travis-ci isn’t showing up in githu… --- ## [Shipping Boxes for CBD by BoxesGen](https://travis-ci.community/t/shipping-boxes-for-cbd-by-boxesgen/14798)
**Author:** [@hiraboxesgen](https://travis-ci.community/u/hiraboxesgen)\ **Replies:** 0\ **Last updated:** [February 26, 2026, 6:29am UTC](https://travis-ci.community/t/shipping-boxes-for-cbd-by-boxesgen/14798 "2026-02-26T06:29:49Z")
BoxesGen & Custom Boxes Lab offer durable and secure CBD shipping boxes designed to protect products during transit. With strong materials, custom sizes, and premium printing options, these boxes ensure safe delivery whi… --- ## [Kubectl error: error loading config file "\[secure\]": open \[secure\]: file name too long](https://travis-ci.community/t/kubectl-error-error-loading-config-file-secure-open-secure-file-name-too-long/8477)
**Author:** [@m2marcelo](https://travis-ci.community/u/m2marcelo)\ **Replies:** 9\ **Last updated:** [February 24, 2026, 5:20pm UTC](https://travis-ci.community/t/kubectl-error-error-loading-config-file-secure-open-secure-file-name-too-long/8477 "2026-02-24T17:20:20Z")
Hi, I am trying to build project with docker and kubernetes for aws. I had defined the environment variables as I supposed to, some base64 strings and other data, all runs fine, but when I get in the kubernetes part in… --- ## [Continuous Integration, Deployment, and Build Failures for a Restaurant Menu Website Using Travis CI](https://travis-ci.community/t/continuous-integration-deployment-and-build-failures-for-a-restaurant-menu-website-using-travis-ci/14797)
**Author:** [@joedeen4](https://travis-ci.community/u/joedeen4)\ **Replies:** 1\ **Last updated:** [February 9, 2026, 10:42pm UTC](https://travis-ci.community/t/continuous-integration-deployment-and-build-failures-for-a-restaurant-menu-website-using-travis-ci/14797 "2026-02-09T22:42:31Z")
I am managing a restaurant menu website that relies on Travis CI for automated builds, testing, and deployment pipelines. While Travis CI has generally streamlined our development workflow, we have been facing several re… --- ## [Travis Displays intermittent "We couldn't display the repository"](https://travis-ci.community/t/travis-displays-intermittent-we-couldnt-display-the-repository/14796)
**Author:** [@csalad](https://travis-ci.community/u/csalad)\ **Replies:** 0\ **Last updated:** [January 19, 2026, 6:14pm UTC](https://travis-ci.community/t/travis-displays-intermittent-we-couldnt-display-the-repository/14796 "2026-01-19T18:14:24Z")
As the title mentions, our devs and QA team are getting this error when trying to view builds on Travis. First noticed this last Monday. The odd thing is: if I refresh the page enough times it will eventually display t… --- ## [TRAVIS\_COMMIT and TRAVIS\_PULL\_REQUEST\_SHA commit SHA's getting masked in web log output](https://travis-ci.community/t/travis-commit-and-travis-pull-request-sha-commit-shas-getting-masked-in-web-log-output/14794)
**Author:** [@cjerdonek](https://travis-ci.community/u/cjerdonek)\ **Replies:** 0\ **Last updated:** [December 4, 2025, 6:05pm UTC](https://travis-ci.community/t/travis-commit-and-travis-pull-request-sha-commit-shas-getting-masked-in-web-log-output/14794 "2025-12-04T18:05:25Z")
I have a CI job in which I’m logging the TRAVIS\_COMMIT and TRAVIS\_PULL\_REQUEST\_SHA environment variables. However, when I view the log output in Travis’s web console, these two log lines (and only these two) show up as t… --- ## [Travis CI build failing after dependency updates for my website project](https://travis-ci.community/t/travis-ci-build-failing-after-dependency-updates-for-my-website-project/14789)
**Author:** [@joedeen4](https://travis-ci.community/u/joedeen4)\ **Replies:** 2\ **Last updated:** [November 6, 2025, 5:33pm UTC](https://travis-ci.community/t/travis-ci-build-failing-after-dependency-updates-for-my-website-project/14789 "2025-11-06T17:33:09Z")
Hi everyone, I maintain a small content-based website that focuses on restaurant reviews, menus, and deals — particularly for chains like Texas Roadhouse. The website is built using a static site generator and deployed a… --- ## [Build dist is bionic even though jammy is specified in config](https://travis-ci.community/t/build-dist-is-bionic-even-though-jammy-is-specified-in-config/14767)
**Author:** [@ted-coakley-otm](https://travis-ci.community/u/ted-coakley-otm)\ **Replies:** 7\ **Last updated:** [October 21, 2025, 4:49am UTC](https://travis-ci.community/t/build-dist-is-bionic-even-though-jammy-is-specified-in-config/14767 "2025-10-21T04:49:01Z")
This just started happening recently, in the last couple of days. Conf: language: clojure dist: jammy services: - docker addons: chrome: stable lein: 2.9.8 before\_script: - echo "$DOCKER\_PASSWORD" | docker login -u "… --- ## [I am not receiving any confirmation email on my email account](https://travis-ci.community/t/i-am-not-receiving-any-confirmation-email-on-my-email-account/14771)
**Author:** [@cesarsanchez1](https://travis-ci.community/u/cesarsanchez1)\ **Replies:** 0\ **Last updated:** [October 20, 2025, 2:55am UTC](https://travis-ci.community/t/i-am-not-receiving-any-confirmation-email-on-my-email-account/14771 "2025-10-20T02:55:40Z")
I created my travis account. it says me to confirm the email. but there is no confirmation email on my email account with a link or something else. I’ve tried sending multiple confirmation emails and nothing yet. What sh… --- ## [Not getting the account verification email - Paid $15](https://travis-ci.community/t/not-getting-the-account-verification-email-paid-15/14663)
**Author:** [@GautamKumarOne](https://travis-ci.community/u/GautamKumarOne)\ **Replies:** 1\ **Last updated:** [October 14, 2025, 3:04pm UTC](https://travis-ci.community/t/not-getting-the-account-verification-email-paid-15/14663 "2025-10-14T15:04:06Z")
Please check your email and confirm your account, before that you will have limited build functions. If you need to generate a new confirmation email, please resend your confirmation email. Tried more than 20 times but … --- ## [Failing after success stage](https://travis-ci.community/t/failing-after-success-stage/14769)
**Author:** [@ZukalJakub](https://travis-ci.community/u/ZukalJakub)\ **Replies:** 1\ **Last updated:** [October 14, 2025, 2:57pm UTC](https://travis-ci.community/t/failing-after-success-stage/14769 "2025-10-14T14:57:12Z")
Hi.. our build started to fail on part after successful build (travis\_run\_after\_success). Error is: The command “rvm use $(travis\_internal\_ruby) --fuzzy do ruby -S gem install dpl -v 2.0.5.4” failed and exited with 2 d… --- ## [I am not recieving any confirmation email on my email account](https://travis-ci.community/t/i-am-not-recieving-any-confirmation-email-on-my-email-account/12287)
**Author:** [@HyoungDong](https://travis-ci.community/u/HyoungDong)\ **Replies:** 7\ **Last updated:** [August 29, 2025, 12:15pm UTC](https://travis-ci.community/t/i-am-not-recieving-any-confirmation-email-on-my-email-account/12287 "2025-08-29T12:15:17Z")
I just created the travis account. it says me to confirm the email. but there is no confirmation email on my email account with a link or something else. What should i do ? --- ## [A request for deep reform of the forum's Code of Conduct](https://travis-ci.community/t/a-request-for-deep-reform-of-the-forums-code-of-conduct/10160)
**Author:** [@einpoklum](https://travis-ci.community/u/einpoklum)\ **Replies:** 4\ **Last updated:** [July 7, 2025, 3:17pm UTC](https://travis-ci.community/t/a-request-for-deep-reform-of-the-forums-code-of-conduct/10160 "2025-07-07T15:17:47Z")
Hello, I’m a new user here on your community forum. I noticed your prominently-featured code of conduct, and I think it is quite abhorrent - and the opposite of welcoming and inclusive. Why would I be making such a str… --- ## [No response from support for Open Source credits](https://travis-ci.community/t/no-response-from-support-for-open-source-credits/14635)
**Author:** [@seidewitz](https://travis-ci.community/u/seidewitz)\ **Replies:** 1\ **Last updated:** [June 22, 2025, 1:38pm UTC](https://travis-ci.community/t/no-response-from-support-for-open-source-credits/14635 "2025-06-22T13:38:30Z")
We have been using travis-ci for years for OMG® Systems Modeling Community · GitHub. In the past, requests for additional open source credits have been handled quickly by travis support. However, for the second time, thi… --- ## [How i can delete this account?](https://travis-ci.community/t/how-i-can-delete-this-account/14643)
**Author:** [@vsevkif](https://travis-ci.community/u/vsevkif)\ **Replies:** 0\ **Last updated:** [June 1, 2025, 12:10am UTC](https://travis-ci.community/t/how-i-can-delete-this-account/14643 "2025-06-01T00:10:03Z")
I didn\` find where i can delete this accound? but I want de;ete it. pleace help to delete it --- ## [Regarding fetching the list of users, with API v2.1](https://travis-ci.community/t/regarding-fetching-the-list-of-users-with-api-v2-1/14639)
**Author:** [@PravinBirla](https://travis-ci.community/u/PravinBirla)\ **Replies:** 1\ **Last updated:** [May 19, 2025, 5:56pm UTC](https://travis-ci.community/t/regarding-fetching-the-list-of-users-with-api-v2-1/14639 "2025-05-19T17:56:35Z")
Hey, I am currently using the Travis CI API version 2.1 and trying to retrieve a list of users using the /users endpoint provided in the API documentation. However, I am only able to get the currently authenticated user… --- ## ["Job has been terminated due to insufficient credits balance" even though we have a lot of credits](https://travis-ci.community/t/job-has-been-terminated-due-to-insufficient-credits-balance-even-though-we-have-a-lot-of-credits/14565)
**Author:** [@nalinir](https://travis-ci.community/u/nalinir)\ **Replies:** 1\ **Last updated:** [April 3, 2025, 4:39pm UTC](https://travis-ci.community/t/job-has-been-terminated-due-to-insufficient-credits-balance-even-though-we-have-a-lot-of-credits/14565 "2025-04-03T16:39:13Z")
We are running into this error: “Job has been terminated due to insufficient credits balance” with many canceled Travis CI builds for our repo. We have 975k credits (where only 7k credits have been used) for the organiz… --- ## [SSL Connection Issue Suddenly Appearing](https://travis-ci.community/t/ssl-connection-issue-suddenly-appearing/14596)
**Author:** [@nalinir](https://travis-ci.community/u/nalinir)\ **Replies:** 1\ **Last updated:** [April 2, 2025, 4:13pm UTC](https://travis-ci.community/t/ssl-connection-issue-suddenly-appearing/14596 "2025-04-02T16:13:02Z")
Hi, I am suddenly running into an SSL Connection Issue with Travis CI despite no changes to the configuration or code. django.db.utils.OperationalError: connection failed: connection to server at “35.227.164.209”, port… --- ## [Build fails because Android cmdline-tools / sdkmanager files are not found](https://travis-ci.community/t/build-fails-because-android-cmdline-tools-sdkmanager-files-are-not-found/14570)
**Author:** [@tukiamil](https://travis-ci.community/u/tukiamil)\ **Replies:** 2\ **Last updated:** [March 26, 2025, 5:47pm UTC](https://travis-ci.community/t/build-fails-because-android-cmdline-tools-sdkmanager-files-are-not-found/14570 "2025-03-26T17:47:29Z")
Hi, My Travis build is failing when trying to install Android dependencies. I get an error “/usr/local/android-sdk/cmdline-tools/bin/sdkmanager: No such file or directory”. Here is the start of my travis.yml script: g… --- ## [Question(open-source): Travis CI for open source projects as of August 2022](https://travis-ci.community/t/question-open-source-travis-ci-for-open-source-projects-as-of-august-2022/13233)
**Author:** [@Kristinita](https://travis-ci.community/u/Kristinita)\ **Replies:** 5\ **Last updated:** [March 9, 2025, 1:38pm UTC](https://travis-ci.community/t/question-open-source-travis-ci-for-open-source-projects-as-of-august-2022/13233 "2025-03-09T13:38:17Z")
1. Questions What conditions does Travis CI offer for open source projects in 2022? Is it possible to use Travis CI for free for open source repositories in 2022? In several places, including in this community, I read a… --- ## [Builds have stopped being triggered by Githib commits](https://travis-ci.community/t/builds-have-stopped-being-triggered-by-githib-commits/14561)
**Author:** [@kk-br-travis-user](https://travis-ci.community/u/kk-br-travis-user)\ **Replies:** 2\ **Last updated:** [March 4, 2025, 5:54pm UTC](https://travis-ci.community/t/builds-have-stopped-being-triggered-by-githib-commits/14561 "2025-03-04T17:54:17Z")
There are no new requests on the request tab. There are no issues reported by Travis or by other users, but some time ago Travis Dashboard seemed very slow when loading the build logs up. Is there a way to figure out w… --- ## [Occur GPG error .... NO\_PUBKEY 871920D1991BC93C in docker build](https://travis-ci.community/t/occur-gpg-error-no-pubkey-871920d1991bc93c-in-docker-build/14540)
**Author:** [@chiyiliao](https://travis-ci.community/u/chiyiliao)\ **Replies:** 3\ **Last updated:** [February 24, 2025, 6:23pm UTC](https://travis-ci.community/t/occur-gpg-error-no-pubkey-871920d1991bc93c-in-docker-build/14540 "2025-02-24T18:23:04Z")
Hi, When build Dockefile in travis, occur below errors: W: GPG error: http://ports.ubuntu.com/ubuntu-ports noble InRelease: The following signatures couldn't be verified because the public key is not available: NO\_PUBK… --- ## [I'm currently unable to log in](https://travis-ci.community/t/im-currently-unable-to-log-in/14483)
**Author:** [@bchecketts](https://travis-ci.community/u/bchecketts)\ **Replies:** 3\ **Last updated:** [February 13, 2025, 6:54am UTC](https://travis-ci.community/t/im-currently-unable-to-log-in/14483 "2025-02-13T06:54:52Z")
Trying to log in I just get a blank page. This is happening in multiple browsers and IP addresses. A coworker is having the same problem, but he’s able to use a URL from his browser history to still log-in. These java… --- ## [Builds are being canceled by Travis-CI](https://travis-ci.community/t/builds-are-being-canceled-by-travis-ci/14509)
**Author:** [@padamstx](https://travis-ci.community/u/padamstx)\ **Replies:** 3\ **Last updated:** [February 3, 2025, 6:26pm UTC](https://travis-ci.community/t/builds-are-being-canceled-by-travis-ci/14509 "2025-02-03T18:26:32Z")
I’m seeing all builds for projects in the International Business Machines · GitHub org being canceled after running for a short time with the message: Done: Job Cancelled Job has been terminated due to insufficient cre… --- ## [You exceeded the number of users allowed for your plan](https://travis-ci.community/t/you-exceeded-the-number-of-users-allowed-for-your-plan/14497)
**Author:** [@Kwieeciol](https://travis-ci.community/u/Kwieeciol)\ **Replies:** 1\ **Last updated:** [February 3, 2025, 6:11pm UTC](https://travis-ci.community/t/you-exceeded-the-number-of-users-allowed-for-your-plan/14497 "2025-02-03T18:11:05Z")
Hello, I’ve wanted to use the free trial on your product, but there’s no option for it when selecting a plan, then I thought that by default I’ll have the 10,000 credits as advertised, I guess that’s not it, because I c… --- ## [Ubuntu xenial and impish have been removed from apt.postgresql.org and \`apt update\`s are failing for xenial based jobs](https://travis-ci.community/t/ubuntu-xenial-and-impish-have-been-removed-from-apt-postgresql-org-and-apt-update-s-are-failing-for-xenial-based-jobs/13295)
**Author:** [@IllicLanthresh](https://travis-ci.community/u/IllicLanthresh)\ **Replies:** 9\ **Last updated:** [February 3, 2025, 6:08pm UTC](https://travis-ci.community/t/ubuntu-xenial-and-impish-have-been-removed-from-apt-postgresql-org-and-apt-update-s-are-failing-for-xenial-based-jobs/13295 "2025-02-03T18:08:11Z")
As specified in Apt - PostgreSQL wiki Xenial was moved to apt-archive.postgresql.org the 6th of July and a warning was issued that it would be removed by the end of August. Today, 19th of September(way later than what … --- ## [App.travis-ci.com not loading](https://travis-ci.community/t/app-travis-ci-com-not-loading/14401)
**Author:** [@JS-Dub](https://travis-ci.community/u/JS-Dub)\ **Replies:** 8\ **Last updated:** [January 27, 2025, 4:35pm UTC](https://travis-ci.community/t/app-travis-ci-com-not-loading/14401 "2025-01-27T16:35:42Z")
It looks like /assets/travis-c9b8ed86c873b5a8f42f2049097b87f9.js is serving the web app HTML instead of the actual script file. Hopefully will be fixed soon? --- ## [There was an error while loading data](https://travis-ci.community/t/there-was-an-error-while-loading-data/14512)
**Author:** [@BrimstoneXmk](https://travis-ci.community/u/BrimstoneXmk)\ **Replies:** 1\ **Last updated:** [January 27, 2025, 4:34pm UTC](https://travis-ci.community/t/there-was-an-error-while-loading-data/14512 "2025-01-27T16:34:54Z")
While clearing cache Using the UI: “More options” → “Caches” on the repo’s page Getting error: There was an error while loading data. any workaround for this? [Next page](https://travis-ci.community/c/product/14.md?page=1)